Refund & Return Policy

Last updated: 25 August 2026

At Crochet-Pdf.com, we want you to be completely happy with your purchase. Because our products are digital downloads, this policy explains what you can expect if something goes wrong.

Return Window

You may request a refund within 14 days of your purchase date. We are unable to accept refund requests after this period has passed.

Condition of Items

As our products are digital files delivered instantly, we cannot accept returns of used or downloaded files. To be eligible for a refund, you must not have downloaded the file, or you must delete all copies of the file from your devices if you have downloaded it.

Non-Returnable Items

Due to the nature of digital goods, the following are non-returnable and non-refundable:

Items where the digital file has been downloaded and used.
Items purchased more than 14 days ago.
Items that were purchased during a sale or as part of a bundle, unless the entire bundle is returned.

How to Start a Return

To request a refund, please contact us with your order number and the email address used for the purchase. Our team will review your request and respond within 2 business days.

Email: support@crochet-pdf.com
Phone: +1(508) 987-9875
Postal Address: 245 Main St, Oxford, Massachusetts 01540, United States

Refund Process & Timing

Once your refund request is approved, we will process the refund to your original payment method. Please allow 5-10 business days for the refund to appear in your account, depending on your bank or payment provider.

Questions

If you have any questions about this policy, please don't hesitate to contact us using the details above.